Türkiye

At a glanceRequirements at a glance

K3 Yetki Belgesi Required

Yes

Yes. Any business carrying out commercial household or office goods moving needs a K3 Yetki Belgesi, a licence category distinct from K1 (general commercial cargo transport) and K2 (own-account goods transport for a business’s own core activity). A company that only carries other businesses’ general freight needs K1, not K3; a household moving business needs K3 specifically.

Application Route

Regional directorate or Chamber of Commerce. Applications go to the Ministry’s regional directorate (Bölge Müdürlüğü) covering the applicant’s registered tax address, or can be submitted through the local Chamber of Commerce/Industry acting as an intermediary. Much of the process is now handled digitally through the U-NET system, integrated with Türkiye’s e-Devlet (e-government) portal.

Per-Vehicle Registration Card Required

Yes, where the mover operates its own vehicles. Each vehicle operating under the K3 belgesi needs its own vehicle card (araç kartı), linked to the company’s authorization. Where a mover subcontracts the transport, the carrier’s own authorization and vehicle cards cover the transport it performs, and the mover uses carriers that hold them.

Driver Professional Competence (SRC Belgesi) Required

Yes, where the mover operates its own vehicles. Drivers need an SRC belgesi, a professional competence certificate obtained through training and an examination, demonstrating knowledge relevant to safe and lawful commercial transport operation.

Mandatory Change Notification

Yes. Companies holding a K yetki belgesi must notify the Ministry of Transport and Infrastructure of relevant changes (for example, to company structure or fleet) within 60 days; failing to do so within that window triggers a fine.

Consumer Protection

Yes. Moving contracts fall under Türkiye’s Consumer Protection Law (Law No. 6502). The Ministry of Trade’s own official consumer-guidance materials specifically address household moving disputes, including damage caused during a move and a company denying responsibility, as a worked example of matters properly brought before a consumer arbitration committee.

Consumer Complaint Resources (For Movers Not Vetted as ITMs)

Yes, a strong, binding resource. Tüketici Hakem Heyetleri (Consumer Arbitration Committees) are government bodies operating at the provincial level (chaired by the provincial trade director) and the district level (chaired by the district governor or a designated official), empowered to resolve consumer disputes under Law No. 6502. Applications can be submitted electronically through TÜBİS or in person or by mail using the form available at ticaret.gov.tr, free of charge, filed with the committee covering the consumer’s residence or where the transaction took place.

Industry Association

Yes. END (Evden Eve Nakliyeciler Derneği), founded in 2014, is a national association for the household moving industry, with a stated mission centered on combating unlicensed (“korsan”, or pirate) operators working without proper documentation. A related predecessor body, İsteend Derneği, is also referenced by some companies. Membership of an association is not a government licence and does not replace the K3 Yetki Belgesi.

OverviewOverview & Scope

Türkiye licenses movers nationally through the Ministry of Transport and Infrastructure, with a licence category (K3) specifically defined for household and office goods moving, distinct from the licences covering general commercial freight (K1) or a business’s own-account goods transport (K2). Applications route through the Ministry’s regional directorates or, alternatively, through a local Chamber of Commerce acting as an intermediary, with much of the process now digitized through the U-NET system. Where the mover operates its own vehicles, each vehicle needs its own registration card linked to the company’s authorization, and drivers need their own professional competence certificate (SRC belgesi). Where transport is subcontracted, the carrier’s own documents cover the transport it performs. On the consumer side, Türkiye’s Consumer Protection Law provides binding recourse through provincial and district arbitration committees, bodies substantial enough that the Ministry of Trade’s own official guidance uses a household moving dispute as its worked example of what they handle.

RegistrationRegistration & Compliance Essentials

Company licensing

1. Apply for a K3 Yetki Belgesi through the Ministry’s regional directorate or a local Chamber of Commerce/Industry.
2. Notify the Ministry of relevant company or fleet changes within 60 days, to avoid the applicable fine.

Subcontracted transport

3. Where transport is subcontracted, use carriers that hold the licences required for the transport they perform.

Vehicles and drivers (where the mover operates its own vehicles)

4. Obtain a vehicle card (araç kartı) for each vehicle operating under the K3 authorization.
5. Ensure drivers hold a valid SRC belgesi, completed through training and examination.

Customer practices

6. Ensure consumer contracts comply with Consumer Protection Law No. 6502.

ChecklistCompliance checklist

Company licensing

• K3 Yetki Belgesi heldVerified by DocumentRequired
• Ministry notified of relevant company or fleet changes within 60 daysVerified by AffirmationRequired

Subcontracted transport

• Where transport is subcontracted, the mover uses carriers that hold the licences required for the transport they performWhere applicableVerified by AffirmationRequired

Vehicles and drivers (where the mover operates its own vehicles)

• Vehicle card (araç kartı) held for each vehicle operating under the K3 authorizationWhere applicable (mover operates its own vehicles)Verified by DocumentRequired
• Each driver holds a valid SRC belgesiWhere applicable (mover operates its own vehicles)Verified by DocumentRequired

Customer practices

• Consumer contracts and practices comply with Consumer Protection Law No. 6502Verified by AffirmationRequired