Florida

At a glanceRequirements at a glance

Registration Required

Yes

Yes – Intrastate movers and brokers must register with FDACS and receive an IM (Intrastate Mover) number

Insurance Required

Yes

Yes – Cargo liability and vehicle liability insurance required; small operators may post a $25,000 surety bond instead

Written Estimate Required

Yes

Yes – A written estimate and contract with valuation options are mandatory

Cannot Withhold Goods

Yes

Yes – Withholding goods after payment is completed is a felony

Complaint Contact

FDACS Consumer Complaints via website or hotline

OverviewOverview & Scope

Florida law under Chapter 507 mandates that any individual or company offering intrastate household moving services—either as a mover or broker—must register with FDACS and obtain an Intrastate Mover (IM) number before conducting business

RegistrationRegistration & Documentation Requirements

• Registration Fee: $300 annually per mover or broker; renewed biennially
• Registration Display: IM number must be prominently displayed on business materials, advertising, contracts, and vehicles

InsuranceInsurance & Valuation Requirements

• Liability Coverage: Minimum $10,000 cargo coverage (or $25,000 surety bond for small operators) plus vehicle liability based on truck size
• Valuation: Movers must provide valuation coverage of at least $0.60 per pound per item. Additional coverage is available and must be disclosed in writing

ConsumerConsumer Protections

• Written Estimates & Contracts: Must outline all services, valuation coverage, and allow at least two forms of payment (cash, check, credit card)
• No Goods Withheld: If full payment has been made, state law prohibits movers from withholding delivery—even if disputes arise

ChecklistCompliance checklist

• FDACS IM RegistrationRequired
• Registration Fee$300/yr, biennial renewal
• Insurance CoverageRequired
• Written Estimate & ContractRequired
• Goods Not Withheld After PaymentRequired