Regulatory & compliance · Intrastate household goods

Arkansas

State license required

Regulated byArkansas State Highway & Transportation Department (ARDOT)

At a glanceRequirements at a glance

License / Permit Required
Yes
Yes – Intrastate Operating Authority, specifically a Household Goods Carrier Permit
Insurance Required
Yes
Yes – Public liability, property damage, and cargo insurance per ARDOT Rule 13.1
Tariff Filing Required
Yes
Yes – Required as part of permit application
Complaint Contact
ARDOT Motor Carrier Services: (501) 569‑2000

ContactContact Information

Lakeysha Walker
Legal Specialist – Motor Carrier
Email: Lakeysha.Walker@ardot.gov
Phone: (501) 569-2355
Fax: (501) 569-2164

Physical Address: ARDOT, 10324 Interstate 30, Little Rock, AR 72209

OverviewOverview & Scope

All for‑hire household goods movers operating within Arkansas must secure a Household Goods Carrier Certificate of Public Convenience and Necessity from ARDOT before initiating operations. Operating without it is a misdemeanor, and vehicles can be impounded.

RegistrationRegistration & Permit Requirements

To operate legally, movers must:

  • Apply for intrastate authority and a household goods permit with ARDOT.
  • Pay a $50 filing fee plus applicable insurance filing fees (per vehicle).
  • Maintain insurance in accordance with ARDOT Rule 13.1 (liability, cargo, property damage).
  • Publish and file a tariff detailing rates, services, and conditions. Permit may require a hearing.
  • Submit annual renewals and updates to maintain authority.

InsuranceInsurance Obligations

Arkansas movers must file insurance proof covering:

  • Public liability
  • Property damage
  • Cargo insurance

The specifics are governed by ARDOT Rule 13.1 and submitted at the time of permit application.

ConsumerConsumer Protections

  • Only licensed intrastate movers should appear in the directory.
  • ARDOT’s Motor Carrier Services enforces the rules and handles complaints.
  • Consumers can verify ARDOT authority status and file issues using ARDOT contact details.

ChecklistCompliance checklist

  • Household Goods Carrier Permit (ARDOT)Required
  • $50 Filing Fee + Insurance FeesRequired
  • Liability, Property Damage, Cargo InsuranceRequired
  • Published Tariff of ServicesRequired
  • Annual RenewalRequired