Arkansas

At a glanceRequirements at a glance

License / Permit Required

Yes

Yes. Intrastate Operating Authority, specifically a Household Goods Carrier Permit

Insurance Required

Yes. Public liability and property damage insurance (where the mover operates its own vehicles) and cargo insurance per ARDOT Rule 13.1

Tariff Filing Required

Yes. Required as part of permit application

Complaint Contact

ARDOT Motor Carrier Services: (501) 569‑2000

ContactContact Information

Lakeysha Walker Legal Specialist, Motor Carrier Email: Lakeysha.Walker@ardot.gov Phone: (501) 569-2355 Fax: (501) 569-2164

Physical Address: ARDOT, 10324 Interstate 30, Little Rock, AR 72209

OverviewOverview & Scope

All for‑hire household goods movers operating within Arkansas must secure a Household Goods Carrier Certificate of Public Convenience and Necessity from ARDOT before initiating operations. Operating without it is a misdemeanor, and vehicles can be impounded.

RegistrationRegistration & Permit Requirements

To operate legally, movers must:

• Apply for intrastate authority and a household goods permit with ARDOT.
• Pay a $50 filing fee plus applicable insurance filing fees (per vehicle).
• Maintain insurance in accordance with ARDOT Rule 13.1 (liability, cargo, property damage).
• Publish and file a tariff detailing rates, services, and conditions. Permit may require a hearing.
• Submit annual renewals and updates to maintain authority.

InsuranceInsurance Obligations

Arkansas movers must file insurance proof covering:

• Public liability
• Property damage
• Cargo insurance

The specifics are governed by ARDOT Rule 13.1 (see the ARDOT Intrastate Operating Authority FAQ) and submitted at the time of permit application.

ConsumerConsumer Protections

• ARDOT’s Motor Carrier Services enforces the rules and handles complaints.
• Consumers can verify ARDOT authority status and file issues using ARDOT contact details.

ChecklistCompliance checklist

Company licensing

• ARDOT Household Goods Carrier Permit (Certificate of Public Convenience and Necessity), current and renewed annuallyWhere applicable (mover performs intrastate household goods moves in Arkansas)Verified by DocumentRequired
• Cargo insurance filed with ARDOT per Rule 13.1Where applicable (mover holds the ARDOT permit)Verified by DocumentRequired

Subcontracted transport

• Where transport is subcontracted, the mover uses carriers that hold the licences required for the transport they performWhere applicableVerified by AffirmationRequired

Vehicles and drivers (where the mover operates its own vehicles)

• Public liability and property damage insurance filed with ARDOT per Rule 13.1Where applicable (mover operates its own vehicles)Verified by DocumentRequired

Customer practices

• Tariff of rates, services and conditions published and filed with ARDOTWhere applicable (mover holds the ARDOT permit)Verified by AffirmationRequired