Rhode Island

At a glanceRequirements at a glance

License Required

Yes

Yes — Household goods carriers must obtain operating authority from DPUC.

Insurance Required

Yes

Yes — Public liability and cargo insurance must be filed.

Tariff Required

Yes

Yes — A tariff outlining routes and rates must be filed and available.

MC Number Use

Required

Required — “MC” number must appear in all advertisements and on vehicle signage.

Written Estimates / Bill of Lading

Yes

Yes — Movers must provide and sign these documents for each move.

Trip / Oversize Permits

Required for oversized vehicles or those entering from out of state.

Consumer Complaints

Handled by DPUC’s Motor Carrier Services Division. – Online Form

OverviewOverview & Scope

Movers operating within Rhode Island must be licensed by the Division of Public Utilities & Carriers. Operating authority, appropriate insurance, and a filed tariff are mandatory. Vehicles must be clearly marked and consumer protections enforced through documentation and transparency.

RegistrationRegistration & Operational Requirements

• Obtain DPUC Operating Authority before offering intrastate moving services.
• File Required Insurance: Public liability and cargo insurance coverage must be submitted per state standards.
• Maintain a Filed Tariff that includes all service routes and rate structures.
• Display MC Number prominently on advertisements and vehicles.
• Provide Written Estimates and Bill of Lading to consumers—standardized documentation is required.
• Secure Special Permits: Oversize/overweight or out-of-state operations require additional permits.

ConsumerConsumer Protections

• Using a licensed, insured mover protects against unprofessional or fraudulent practices.
• Expect a clear written agreement or estimate, a signed Bill of Lading, and proof of coverage.
• DPUC enforces compliance and accepts complaints regarding pricing, service issues, or licensing concerns.

ChecklistCompliance checklist

• DPUC Household Goods Operating AuthorityYes
• Liability & Cargo InsuranceYes
• Tariff FiledYes
• MC Number Display on Ads/VehiclesYes
• Written Estimate + Bill of LadingRequired
• Oversize/Out-of-State PermittingRequired if applicable
• Complaint Process via DPUCProvided