Regulatory & compliance · Intrastate household goods

New Jersey

State license required

Regulated byDivision of Consumer Affairs – Regulated Business Unit

At a glanceRequirements at a glance

License Required
Yes
Yes — Intrastate movers must obtain a Public Mover License (or Warehouseman or Combo License)
Insurance Required
Yes
Yes — Must maintain cargo, bodily injury, property damage, and workers’ compensation insurance
Tariff Required
Yes
Yes — Must keep a filed tariff; estimates must be based on that tariff
USDOT/UCR Required
Yes
Yes — USDOT number required for interstate or threshold vehicles; UCR if operating interstate
Application Fee
Annual licensing fee; vary by mover and number of vehicles
Consumer Complaints
Filed with the Division of Consumer Affairs
regulatedbusiness@dca.njoag.gov
Online Form

OverviewOverview & Scope

Anyone operating intrastate household goods moves—that is, both originating and terminating within New Jersey—must be licensed by the Division of Consumer Affairs under the Public Movers & Warehousemen Licensing Act. This includes public movers, warehousemen, or combo operators (PC license types).

RegistrationRegistration & Licensing Requirements

Movers must:

  1. Obtain the appropriate license type:
    • PM: Public Mover only
    • PW: Warehouseman only
    • PC: Combo license permitting both services
  2. Maintain and file required insurance, including:
    • Cargo liability
    • Bodily injury and property damage
    • Workers’ compensation
  3. Register each vehicle, prominently displaying the mover license number on both sides of the truck.
  4. Use tariff-based pricing:
    • Provide estimates and contracts based on a filed tariff.
    • Keep tariff documents available at the main office and for consumer access.
  5. Issue written estimates and contracts, including the state’s “Important Notice to Consumers” brochure.

ConsumerConsumer Protections & Enforcement

  • Unlicensed operators face civil penalties—typically $2,500 per violation; repeat offenders may receive heightened fines and vehicle impoundment.
  • Intrastate movers must provide:
    • Written estimates based on tariff
    • Bill of Lading before the move
    • Liability compensation up to $1.00 per pound, per article, unless greater valuation coverage is purchased
  • Consumers can verify mover license status and complaint history online or via phone and report issues such as fraud, damage, or unprofessional conduct.

ChecklistCompliance checklist

  • Intrastate Public Mover or Combo LicenseYes
  • Cargo, Liability, and Workers’ Compensation InsuranceYes
  • Filed Tariff and Tariff-Based PricingRequired
  • Written Estimate + Consumer BrochureRequired
  • License Display on VehiclesRequired
  • USDOT/UCR (if applicable)Required
  • Consumer Complaint ProcessProvided