Regulatory & compliance · Intrastate household goods

Missouri

State license required

Regulated byMissouri Department of Transportation (MoDOT), Motor Carrier Services

At a glanceRequirements at a glance

License Required
Yes
Yes – Intrastate household goods carriers must secure operating authority from MoDOT before servicing within municipalities or commercial zones
Insurance Required
Yes
Yes – Must maintain liability and cargo coverage as defined by MoDOT
Tariff Required
Not explicitly mandated under current state rules
USDOT/UCR Required
Required if conducting interstate operations or operating certain classes of vehicles
Application Fee
Varies; subject to MoDOT fee schedule
Consumer Complaints
Handled by MoDOT Motor Carrier Services Division

OverviewOverview & Scope

Any entity providing household goods moving services within Missouri municipalities or commercial areas must obtain Operating Authority from MoDOT’s Motor Carrier Services. This includes moving, packing, loading, unloading, or storing household goods for compensation.

RegistrationRegistration & Documentation Requirements

To operate legally:

  1. Apply for Operating Authority from MoDOT, submitting:
    • Business details and service areas
    • Vehicle information
    • Insurance documentation
  2. Demonstrate Insurance Compliance with adequate liability and cargo coverage
  3. Display Authority Documentation in vehicles or operational materials as directed
  4. Maintain Updates to MoDOT for any service area or company changes

InsuranceInsurance & Operational Compliance

  • Must carry liability insurance covering property damage/personal injury
  • Must maintain cargo insurance for items in transit
  • USDOT number required for vehicles above thresholds or interstate movers

ConsumerConsumer Protections

  • Movers must operate under valid MoDOT authority
  • Consumers are encouraged to:
    • Request proof of MoDOT operating authority
    • Obtain written estimates and contracts
    • Report issues (e.g., damage, disputes) via the MoDOT Motor Carrier Services Division

ChecklistCompliance checklist

  • MoDOT Operating AuthorityYes
  • Liability & Cargo InsuranceYes
  • USDOT Number (if applicable)Yes
  • Consumer Complaint Process AvailableYes