Indiana

At a glanceRequirements at a glance

License Required

Yes

Yes – Certificate of Public Convenience & Necessity (CPCN), also known as Intrastate Operating Authority

Insurance Required

Yes

Yes – Form E filed by insurer (liability) is mandatory

Tariff Required

Yes

Yes – Must file a publicly accessible tariff and cannot charge outside of it

USDOT/UCR

Required if operating interstate or transporting passengers/hazardous materials

Application Fee

$100 for permanent authority; temporary/license processing include additional fees (e.g., $25 name change, $100 temporary authority)

Consumer Complaints

DOR Motor Carrier Services: 317‑615‑7200, or passengerhhg@dor.in.gov

OverviewOverview & Scope

Per Indiana Code § 8-2.1-22, solicitation and transport of household goods for compensation within Indiana require a valid CPCN from the Indiana DOR Motor Carrier Services. Operating without this certification can trigger civil penalties of up to $1,000 per day

RegistrationRegistration & Documentation Requirements

Movers must complete the following steps:

1. Submit Application for Intrastate Operating Authority, with the option for:
   • Permanent ($100 filing fee)
   • Temporary (180-day, $100)
   • Emergency Temporary (30-day, $100) authority
2. Once Approved, submit within 60 days:
   • Proof of Insurance (Form E)
   • Tariff detailing all rates and charges
     Upon acceptance, Indiana DOR issues your CPCN and Indiana Operating Authority—required before starting operations
3. Renew Annually by November 30 via the DOR Motor Carrier Services Portal

InsuranceInsurance & Rates

• Liability Insurance (Form E) is mandatory; coverage standards align with federal norms for common carriers.
• Tariff Filing must outline all permissible charges; charging outside that schedule is prohibited and publicly accessible.

ConsumerConsumer Protections

• Consumers can verify movers’ credentials via Indiana DOR and confirm CPCN status.
• For unresolved service issues, reach out to:
  • 317‑615‑7200 or email passengerhhg@dor.in.gov

ChecklistCompliance checklist

• CPCN (Intrastate Operating Authority)Required
• Application Document & FeeRequired
• Liability Insurance (Form E)Required
• Tariff Filed & Publicly AvailableRequired
• USDOT / UCR (if interstate/hazmat)Required if applicable
• Annual Renewal by Nov 30Required
• Regulatory Contact for Consumer SupportProvided